Transport and Logistics Outsourcing for Freight and Supply Chain Companies

Every increase in order volume brings a corresponding increase in customer inquiries, catalog updates, fulfillment coordination, and back office work. Sourcefit builds dedicated offshore and nearshore teams for freight forwarders, logistics operators, and supply chain companies, delivering the full range of logistics and freight support operations through flexible delivery models backed by proven compliance infrastructure, dedicated account management, and the capacity to scale with your shipment volume.

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    15+
    Years Industry experience
    Years Industry experience
    2,000+
    Professionals placed globally
    Professionals placed globally
    50-70%
    Average labor cost reduction
    Average labor cost reduction
    93%
    Reduction in document processing time via AI automation
    Reduction in document processing time via AI automation
    Supporting Icon Supporting Icon Sourcefit Office — Business process outsourcing & offshore staffing | Sourcefit We take care of our customers — Business process outsourcing & offshore staffing | Sourcefit

    Why logistics and freight companies outsource operations

    Faster processing, lower operational costs, and the capacity to manage documentation and customer support at any shipment volume.

    Logistics companies that build dedicated remote teams reduce documentation costs, accelerate processing times, and maintain the shipment accuracy their clients depend on. Offshore and nearshore logistics coordinators, documentation specialists, customs support staff, and customer service representatives reduce operational costs by up to 70% while maintaining the accuracy and response times your shipments demand. Sourcefit’s global delivery centers provide deep access to qualified logistics professionals, with WorkingAI automation further compressing processing times across high volume documentation workflows.

    Roles we place for logistics and freight companies

    Call center employees at work on futuristic holograms in bright modern office — Business process outsourcing & offshore staffing | Sourcefit

    Logistics Coordination and Operations

    End to end shipment coordination, freight booking, carrier scheduling, and operations support to keep logistics workflows running accurately at volume.

    • Logistics Coordinator
    • Freight Coordinator
    • Shipment Manager
    • Operations Assistant
    • Dispatch Coordinator
    Documentation and Customs Support — Business process outsourcing & offshore staffing | Sourcefit

    Documentation and Customs Support

    Bill of lading processing, customs documentation, trade compliance, and regulatory filing to keep shipments moving through every checkpoint without delays.

    • Documentation Specialist
    • Customs Support Specialist
    • Trade Compliance Coordinator
    • Regulatory Filing Specialist
    • Data Entry and Processing Analyst
    Data Entry and Processing Analyst — Business process outsourcing & offshore staffing | Sourcefit

    Data Entry and Processing Analyst

    Multichannel customer support across phone, email, and chat for shipment tracking, exception management, and carrier communication.

    • Customer Service Representative
    • Shipment Tracking Specialist
    • Exception Management Coordinator
    • Carrier Communication Specialist
    • Customer Support Team Lead
    Supply Chain and Procurement Support — Business process outsourcing & offshore staffing | Sourcefit

    Supply Chain and Procurement Support

    Supplier coordination, purchase order management, inventory tracking, and procurement administration to keep supply chain operations running efficiently.

    • Supply Chain Coordinator
    • Procurement Administrator
    • Purchase Order Specialist
    • Inventory Tracking Analyst
    • Supplier Relations Coordinator
    Carrier and Vendor Management — Business process outsourcing & offshore staffing | Sourcefit

    Carrier and Vendor Management

    Cloud platform administration, migration support, DevOps assistance, and infrastructure maintenance across AWS, Azure, and Google Cloud environments.

    • Carrier Relations Specialist
    • Vendor Management Coordinator
    • Rate Management Analyst
    • Carrier Onboarding Specialist
    • Performance Reporting Analyst
    Logistics Back-Office Operations — Business process outsourcing & offshore staffing | Sourcefit

    Logistics Back-Office Operations

    Administrative, financial, and compliance support functions that keep logistics businesses running accurately behind the scenes.

    • Accounts Payable Specialist
    • Billing and Invoice Coordinator
    • Compliance Documentation Specialist
    • Administrative Assistant
    • Reporting Analyst
    • Scaling a national estimating and operations team for a leading commercial flooring provider

      Scaling a national estimating and operations team for a leading commercial flooring provider

      Overview A United States based commercial flooring and interior services company operating at national scale required rapid expansion of its…

    • Offshore operations and design support for an Australian retail fitout specialist

      Offshore operations and design support for an Australian retail fitout specialist

      Overview A national Australian retail fitout and commercial construction company required a reliable offshore team to support growing design, estimating,…

    • Customer service operations for a global consumer products manufacturer and distributor

      Customer service operations for a global consumer products manufacturer and distributor

      Overview A global consumer products manufacturer and distributor required expanded customer service capacity to support wholesale partners, distributors, and internal…

    • Operations support for a hospitality technology SaaS platform

      Operations support for a hospitality technology SaaS platform

      Overview A SaaS platform serving hospitality operators required additional operational capacity to support rapid customer growth and expanding internal workflows.…

    • CX operations for an e-commerce eyewear brand

      CX operations for an e-commerce eyewear brand

      Overview A leading direct to consumer eyewear brand serving customers across North America experienced sustained growth in online demand and…

    • Finance and back office operations support for an e-commerce platform

      Finance and back office operations support for an e-commerce platform

      Overview An e-commerce platform supporting complex order fulfillment and vendor coordination required additional finance and back office capacity as the…

    • Telecom infrastructure operations support for a global network equipment provider

      Telecom infrastructure operations support for a global network equipment provider

      Overview A global provider of wireless network infrastructure equipment required additional operational capacity to support growing commercial and project activity…

    • Transcription QA and human validation for a voice AI platform

      Overview A conversational AI company partnered with Sourcefit to strengthen the accuracy of its training datasets through transcription review, punctuation…

    • Technical support operations for a national online university

      Overview A nationally recognized online university serving learners across the United States required stronger technical support capacity as enrollment increased…

    • Technical support operations for a smart water monitoring platform

      Overview A smart water technology provider offering pool monitoring devices and app based insights required additional support capacity as its…

    Flexible outsourcing solutions for logistics and freight

    Staff augmentation

    Add dedicated logistics professionals to your team. You manage them directly, we handle everything else.

    EOR

    Hire logistics staff under our legal entity with full compliance, payroll, and HR handled across multiple regions.

    Fully managed

    We build and oversee your entire offshore logistics operation from recruitment through to day to day quality management.

    Embedded leadership

    A senior operations leader embedded within your offshore team, managing delivery, quality, and shipment standards on your behalf.

    Nearshore solutions

    Dominican Republic for US-based companies, South Africa for European clients needing closer time zone alignment across logistics and documentation functions.

    Output Based

    Scale your logistics team up for peak shipping seasons, new carrier launches, or contract wins, then scale back when demand normalizes.

    AI tools and solutions

    Automate logistics workflows including document processing, customs filing, and shipment tracking using WorkingAI alongside your team.

    People and work management

    Full HR, payroll, performance management, and workforce visibility through Knit, Sourcefit’s workforce platform

    How logistics and freight staffing works with Sourcefit

    • 01

      Assessment

      We work with you to define roles, documentation requirements, and the operational standards your shipments and clients demand.

    • 02

      Recruitment

      We source, vet, and present qualified logistics professionals typically within five to ten business days at zero cost to you.

    • 03

      Integration

      Your team is onboarded into your systems with full account support, built to perform from day one and scale as your shipment volume grows.

    Supporting Icon Supporting Icon Logistics and Freight — Business process outsourcing & offshore staffing | Sourcefit Companies choose Sourcefit — Business process outsourcing & offshore staffing | Sourcefit

    Why companies choose Sourcefit for Logistics and Freight

    AI enabled document processing

    WorkingAI automates logistics document ingestion, data extraction, and customs filing alongside your team, reducing processing times and operational costs significantly.

    Global time zone coverage

    Delivery centers spanning every major time zone enable round the clock shipment coordination, customer support, and documentation processing across every market.

    Dedicated team model

    Your logistics professionals work exclusively for your business, building deep knowledge of your carriers, systems, and shipment workflows over time.

    Cost efficiency without compromise

    Reduce labor costs by up to 70% compared to domestic hiring while maintaining the documentation accuracy and response times your clients expect.

    Proven operational infrastructure

    Recruiting, HR, IT, and security protocols built across five locations over 15 years. ISO 27001, SOC 2, and PCI-DSS certified. Your team plugs in from day one.

    Success stories

    • We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.

      Jared Hawaii Dialogix
    • I have used Sourcefit to source talent for my workforce. Their services have made securing talent much more efficient than if I had to complete the task myself. My Account Manager and Senior Talent Acquisition Specialist are extremely approachable, appear to be always available, listen to my requirements, and appear to be able to source really good talent in short time frames. Changes to my requirements are no problem. I have found my time partnering with Sourcefit to be productive for my organisation.

      Scott Practice Protect
    • They understand the need for speed and excellence in a fast-paced workplace. Their support is reliable, and they take pride in collaborating with us.

      Valerie MasTec Communications Group
    • They have become a valuable extension of our operations, providing reliable support that has contributed to our success.

      JJ Greenfield Global
    • Great team to work with and very accommodating to meet our requirements.

      Lukasz Fireshield Services
    • Building application development teams locally is extremely challenging both in terms of costs and talent availability. Luckily, we were introduced to Sourcefit and they helped us create our own offshore team, which proved to be a great solution to both problems. Their team has supported us every step of the way.

      Alex Offshorly Ltd
    • When we outsourced our first position several years ago I never imagined that so many of our design and construction support roles could be handled by remote staff. But from CAD specialists, to estimators, production managers and accountants we have had great success.

      Ian Focus Shopfit

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