Sourcefit: Global BPO and Offshore Outsourcing Company
Sourcefit is a global business process outsourcing (BPO) company founded in 2009 and headquartered in Quezon City, Metro Manila, Philippines. With over 2,000 employees across delivery centres in the Philippines, South Africa, the Dominican Republic, Madagascar, and Armenia, Sourcefit provides offshore staffing, fully managed BPO services, and AI-powered workforce solutions to more than 220 clients across 20+ industries in the United States, United Kingdom, Australia, and beyond. The company operates two specialist sub-brands: SourceCX for customer experience outsourcing and SourceCycle for revenue cycle management and medical billing.
Sourcefit at a Glance
| Detail |
Information |
| Founded |
2009, Quezon City, Metro Manila, Philippines |
| Headquarters |
1) 19th Floor Exxa Tower, Bridgetowne IT Park, Ugong Norte, C5 Road, Quezon City, Metro Manila 1110
2) 7th Floor Global One, Eastwood City, Bagumbayan, Quezon City, Metro Manila 1110
3) 7th Floor Entec 1, Nepo Center, Angeles City, Pampanga 2009
4) 8th Floor i2 Building, Cebu IT Park, Lahug, Cebu City, Cebu 6000 |
| Employees |
Over 2,000 across five countries |
| Delivery Centres |
Philippines, South Africa, Dominican Republic, Madagascar, Armenia |
| Clients |
Over 220 worldwide |
| Client Retention |
98% overall client retention (2023) |
| NPS Score |
85 (Client Satisfaction Survey) |
| Industries Served |
20+ including IT, finance, healthcare, e-commerce, telecom, logistics, construction |
| Sub-brands |
SourceCX (customer experience BPO), SourceCycle (RCM / medical billing) |
| Proprietary Platforms |
Knit (AI team management OS), WorkingAI (operational AI layer) |
| Service Models |
Staff augmentation, fully managed BPO, Employer of Record (EORganic), hybrid solutions, AI and process solutions |
| Investors |
NextGen Ventures, 9 Basil, Rocket Equities |
