Custom offshore staffing for Australian companies

Grow your Australian business with offshore and nearshore outsourcing solutions

Sourcefit is an award-winning outsourcing company delivering comprehensive business process outsourcing services to Australian businesses of every size.

Our operations centres across the Philippines, Dominican Republic, South Africa, Madagascar and Armenia give Australian companies access to diverse global talent pools with excellent time zone coverage for smooth daily operations. The Philippines is only 2–3 hours behind Australian Eastern Standard Time (AEST), making it one of the closest time zone matches of any offshore destination.

We specialise in offshore outsourcing that genuinely works for Australian businesses. From customer service to back-office functions, we can help you reduce costs while maintaining the high standards your customers expect.

  • Access top talent fast

    We attract three times more quality applications than industry averages, quickly connecting you with top-tier professionals. Our extensive network delivers experienced candidates who understand Australian business practices and workplace culture.

  • Reduce operating costs by 70%

    With operations spanning 5 strategic global hubs, we deliver transparent pricing and efficient processes. Access skilled professionals while slashing your payroll, recruitment fees, and administrative overheads significantly.

  • Start with no commitments

    No upfront payments, deposits, or restrictive agreements needed. We’ll keep sourcing and presenting quality candidates until you find the ideal professional match for your Australian business requirements.

  • Optimise operations effortlessly

    Knit, our intelligent workforce management platform, centralises team oversight, performance data, and collaboration features. Built-in HRIS, project management, and system integrations streamline your entire operational workflow.

  • EOR, staff leasing, or full management

    Every Australian business we partner with is unique, so we offer adaptable solutions. Select from staff leasing, EOR services, or complete management, or mix approaches to suit your operational style perfectly.

Australian businesses we serve

Start-ups & Fast-Growing Ventures

Cash flow is tight, but you need good people fast. Sourcefit gives Australian start-ups access to skilled talent without the overheads or recruitment frustrations.

SMEs & Mid-Market Companies

Tired of being outgunned by bigger competitors? Our BPO services give you the same professional capabilities at a fraction of the cost.

Established Businesses

You’ve built something solid, but inefficient processes are eating into your profits. Our offshore teams handle the operational day-to-day so you can focus on strategy and growth.

Businesses Ready to Expand

Growth shouldn’t be held back by hiring constraints or budget worries. Our BPO solutions scale with your ambitions, from individual expert hires to complete team expansions.

Smarter teams start with Knit’s AI platform

just got real

Knit is our award-winning AI platform combining team management, employee data, and business analytics in one smart workspace. It includes HRIS, project management, and communications that integrate with your existing business tools.

Everything you need to manage your team and increase productivity, powered by AI.

Knit — Kit Bot

Manage your team smoothly

Your Knit AI assistant knows your team inside out. It answers questions about attendance, leave balances, and performance metrics while providing insights and handling repetitive admin tasks.

Knit — Kit Chat

Reduce overheads and stay ahead of the game

Knit consolidates your software spending, bringing scattered systems into one intelligent platform. Our AI optimises your processes while our global staffing options cut employment costs, keeping you lean and competitive.

Knit — Smart Widget

Make your current tools work harder

Knit pulls data from systems you already rely on, combines it with team activity, and adds AI smarts for better insights, automated workflows, and everything managed from one central hub.

A track record of success

2000+

Employees in 8 operations centers

50+

Industries catered to

16

Years in the industry

Over

25,000

Customers supported daily

220+

Clients worldwide

35

Services offered

9

Languages spoken

3000

At-risk

local families supported in 2024

Success stories

  • Building application development teams locally is extremely challenging both in terms of costs and talent availability. Luckily, we were introduced to Sourcefit and they helped us create our own offshore team, which proved to be a great solution to both problems. Their team has supported us every step of the way.

    avatar
    Alex Offshorly Ltd
  • When we outsourced our first position several years ago, I never imagined that so many of our design and construction support roles could be handled by remote staff. But from CAD specialists, to estimators, production managers and accountants, we have had great success.

    avatar
    Ian Focus Shopfit
  • We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.

    avatar
    Jared Hawaii Dialogix
  • They understand the need for speed and excellence in a fast-paced workplace. Their support is reliable, and they take pride in collaborating with us.

    Valerie MasTec Communications Group
  • They have become a valuable extension of our operations, providing reliable support that has contributed to our success.

    JJ Greenfield Global

Getting started is easy

  • 01

    We’ll advise you on how offshore outsourcing supports your business growth and identify the types of roles that can be outsourced most effectively.

  • 02

    We’ll recommend candidates who meet your criteria until you find the right person for the job.

  • 03

    We’ll be with you every step of the way, from training and getting started to ongoing support for your remote staff, making sure everything runs smoothly long-term.

A history of

excellence

Sourcefit has more than

2000

dedicated professionals supporting our clients, our colleagues, and our community.

2009

Sourcefit is founded to support a project building, supporting, and moderating a global social network for Vodafone.

2012

Sourcefit expands its client footprint to four continents and develops proprietary dialer technology Ringtrue.

2016

Sourcefit releases MyFit HRIS tool and establishes secondary facilities to augment business continuity. Headcount nears 500.

2022

Sourcefit opens offices in the Dominican Republic and Madagascar, syncing with US and European time zones and offering services in native Spanish, French, and German.

2023

Sourcefit opens offices in South Africa and Armenia, synchronizing with European time zones and expanding clients’ language options and technical solutions.

2024

Sourcefit launches Knit – its proprietary all-in-one, AI-infused team management and engagement tool. Finally, clients have one AI-supercharged platform for all their people and process management tasks.

2009

Sourcefit is founded to support a project building, supporting, and moderating a global social network for Vodafone.

2012

Sourcefit expands its client footprint to four continents and develops proprietary dialer technology Ringtrue.

2016

Sourcefit releases MyFit HRIS tool and establishes secondary facilities to augment business continuity. Headcount nears 500.

2022

Sourcefit opens offices in the Dominican Republic and Madagascar, syncing with US and European time zones and offering services in native Spanish, French, and German.

2023

Sourcefit opens offices in South Africa and Armenia, synchronizing with European time zones and expanding clients’ language options and technical solutions.

2024

Sourcefit launches Knit – its proprietary all-in-one, AI-infused team management and engagement tool. Finally, clients have one AI-supercharged platform for all their people and process management tasks.

We’re familiar with Australian compliance requirements, including the Privacy Act 1988 and Australian Privacy Principles (APPs). All staff handling Australian client data work from secured, ISO 27001-certified facilities. Billing is available in AUD, and our agreements are structured to suit Australian accounting requirements

Custom AI solutions

Smarter AI because we know business

AI that makes sense for your business

1

AI that makes sense for your business

We don’t lead with tools — we lead with understanding. With 15+ years of industry experience, we tailor every AI solution to your goals, workflows, and challenges. Our expertise covers a wide range of industries including construction, logistics, healthcare, e-commerce, finance, IT, and more.

Designed around your process

2

Designed around your process

No shortcuts, no one-size-fits-all. We work with you to map your operations, so that AI improves what works and transforms what doesn’t without disruption. From documents, to media, to data, we can optimize virtually any process while you focus on growing your business.

Built to deliver real results

3

Built to deliver real results

From simple process automation to custom AI agents, we deploy solutions that cut costs, boost productivity, and prepare your business for the future. Our proven tech foundation means faster delivery and lower costs. And we will guide you every step of the way to ensure the successful onboarding and integration of your new systems.

FAQs

  • What time zone advantage does the Philippines offer Australian companies?

    The Philippines (GMT+8) is only 2–3 hours behind Australian Eastern Standard Time, making it one of the closest time zone matches of any offshore destination. Most Sourcefit clients run their Philippine teams on standard day shifts with near-complete real-time overlap with Australian business hours.


  • How much can Australian businesses save by outsourcing?

    Australian companies typically save 50–70% on fully loaded employment costs by outsourcing to the Philippines. Savings vary by role: customer service and back-office roles see the highest savings, while specialised technical roles still deliver 40–55% cost reduction versus local Australian hires.


  • Does Sourcefit bill in AUD?

    Sourcefit offers flexible billing arrangements for Australian clients. Our cost-plus model provides full transparency on staff costs, management fees and any applicable charges, with billing structured to suit your accounting requirements.


  • How does outsourcing comply with Australian privacy laws?

    Sourcefit maintains SOC2 Type II, ISO 27001, and PCI-DSS compliance across all operations. For Australian clients subject to the Privacy Act 1988, we ensure all data handling meets Australian Privacy Principles (APPs) through secured facilities, encrypted connections, and documented data handling procedures.


  • How quickly can Australian companies get started?

    Most standard roles can be filled within 2–4 weeks from signed agreement. The near-identical time zone between the Philippines and Australia makes onboarding and daily collaboration particularly smooth compared to other offshore destinations.


  • Can RPO teams scale as hiring needs grow?

    Yes. You can add sourcers, recruiters, or coordinators as hiring volumes increase or new regions are added, with predictable costs through our cost plus model.


  • Do you support around the clock sourcing coverage?

    Yes. With teams in the Philippines, South Africa, the Dominican Republic, Madagascar, and Armenia, we can support different time zones for continuous sourcing or candidate outreach.


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