Outsource and manageUK-based teams
Sourcefit is a UK outsourcing and managed staffing provider. We recruit, employ and manage UK-based teams on your behalf, so you direct the work while we handle recruitment, HR, payroll, equipment, workspace and day-to-day operations, with an accountable UK point of contact from the first hire.
No locked-in contracts · UK-based delivery · Transparent cost-plus pricing
Get a role-specific quote
Tell us the role. Sourcefit sends indicative monthly pricing, a recommended delivery timeline and next steps. No obligation.
One partner for UK-based teams
Sourcefit is a business process outsourcing and managed staffing company founded in 2009. In the UK, Sourcefit recruits, employs and manages dedicated teams on behalf of client companies, so you get the people and the output you need without building your own hiring, HR and payroll operation. If your requirements later extend beyond the UK, the same account can add teams in any of Sourcefit’s six global delivery locations.
UK GDPR aligned.
Trusted by global and growth companies
Time zone alignment
Antananarivo, MadagascarSourcefit Madagascar office
Real cost savings
Antananarivo, MadagascarSourcefit Madagascar office
French-first bilingual talent
Antananarivo, MadagascarSourcefit Madagascar office
An established francophone hub
Antananarivo, MadagascarSourcefit Madagascar office
One strategic base, built for EMEA time zone overlap.
Antananarivo gives Sourcefit clients a French-English bilingual delivery base with working hours that line up with the European business day.
Time zone alignment
East Africa Time (UTC+3) puts Madagascar 2 to 3 hours ahead of most of Europe, with no night shifts required.
Real cost savings
Labor costs run well below equivalent hiring in Europe or the US, backed by a fast-growing outsourcing sector.
French-first bilingual talent
French and Malagasy are the official languages, with a workforce that is predominantly bilingual in French and growing in English.
An established francophone hub
More than 500 French companies already outsource to Madagascar, per Talenteum, early 2025, alongside a growing base of English-speaking clients.
Local leadership, global standards
Sourcefit’s Madagascar operation is led by Yannick Antoinette, Country Manager. Yannick is a seasoned professional with over 15 years in the contact center industry, dedicated to perfecting operations management and ensuring that contact centers run smoothly and efficiently.
Yannick excels in performance optimization, team leadership and customer satisfaction, and his expertise extends to conducting meticulous operational audits, evaluating and enhancing standards, and ensuring compliance across large teams and complex projects.
Country Manager
Yannick Antoinette leads Madagascar delivery
15+ years
Contact center industry experience
Operations and audits
Performance optimization and compliance expertise
Country Manager, Madagascar
Yannick Antoinette
“I care most about how well our teams perform, how strong their leadership is, and how satisfied our clients are with the results, always with a keen focus on achieving organizational goals and driving continuous improvement.”
Why companies choose Sourcefit for Madagascar outsourcing
Madagascar teams with real operational support
Recruitment, HR, IT, facilities and account management work together behind every dedicated team.
Transparent pricing
Cost-plus pricing lists salary, statutory contributions, equipment, office space and management fee. See the pricing page.
EMEA time zone alignment
Overlapping hours with London, Paris, and Brussels mean live meetings and same-day turnaround, with no async delays or handoff lag.
French-first bilingual talent
A deep, actively-trained recruitment pipeline gives clients access to fluent bilingual agents at every experience level, from entry-level support to senior specialists.
Compliance and security
ISO/IEC 27001:2022, ISO/IEC 27701:2019, PCI DSS controls, GDPR-aligned and Law 2014-038-aligned protocols. See certifications and awards.
A fast-growing market
Madagascar’s BPO sector has grown to more than 15,000 jobs across roughly 230 companies, per the country’s 2023-2028 Digital Strategic Plan.
Scalable support
Start with one person, then scale into departments without changing vendors.
Independently certified and assessed across security, privacy and operational controls.
How Sourcefit pricing works
Sourcefit uses a transparent cost-plus model. Every monthly invoice itemises the staff member’s salary, statutory contributions, equipment, workspace and Sourcefit’s management fee, with no deposits, hidden mark-ups or first-invoice surprises, and no locked-in contracts.
Because every role is quoted to its seniority, schedule and systems, pricing is confirmed through a short role brief rather than a fixed list.
Starting average
$1,026
per full-time employee, per month
What the monthly rate includes
Rates are all-inclusive and confirmed after the role brief. Each quote reflects seniority, schedule, systems and training requirements.
- Staff salary
- Statutory contributions
- Equipment
- Workspace
- HR and payroll
- Management support
Recipient of Gold Stevie® Award for AI Innovation
UK outsourcing FAQ
Direct answers to the questions UK buyers ask most.
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How does Sourcefit’s UK staffing model work?
Sourcefit recruits, employs and manages UK-based staff on your behalf. You direct the work and set priorities, while Sourcefit handles recruitment, HR, payroll, equipment, workspace and day-to-day employment operations through one accountable point of contact.
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How does pricing work?
Sourcefit uses a transparent cost-plus model. Each monthly invoice itemises salary, statutory contributions, equipment, workspace and the management fee, with no deposits or hidden mark-ups and no locked-in contracts. Pricing is confirmed through a short role brief.
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Where is Sourcefit’s UK operation based?
Sourcefit’s UK operation runs through Sourcefit Northern Ireland Limited, based at 1 Downshire Road, Newry, BT34 1ED. This provides a UK base for recruitment, employment, commercial support and account management.
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What is the minimum team size, and can we scale?
You can start with a single role and scale into a full department over time, subject to the roles and delivery requirements. There is no requirement to commit to a fixed headcount.
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Can data-sensitive or regulated work stay in the UK?
Yes. Sourcefit can build UK-based teams for workflows that need to stay onshore, backed by ISO/IEC 27001:2022 certified information security and delivery protocols aligned to UK GDPR and the Data Protection Act 2018. The exact controls are confirmed during solution design.
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Can we extend beyond the UK later?
Yes. Sourcefit operates six delivery locations across the Philippines, South Africa, the Dominican Republic, Madagascar, Armenia and the United Kingdom. If your needs later extend offshore or nearshore, additional teams can be added under the same account.
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Is Sourcefit certified for information security?
Sourcefit is certified to ISO/IEC 27001:2022 for information security management and holds a SOC 2 Type 1 report, with Type 2 in progress. Certificate scope can be confirmed for your proposed delivery solution.
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How much management time does a team require?
Sourcefit handles day-to-day HR, payroll, IT and facilities. Your team directs priorities, quality and the work itself, so your management time focuses on output rather than administration.
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Outsourcing or employer of record: what is the difference?
With traditional outsourcing, a provider takes over a whole function and manages the work to agreed outcomes. With an employer of record or staff-leasing model, the provider is the legal employer and handles payroll, HR and compliance while you direct the day-to-day work. Sourcefit’s UK teams use the employer of record and staff-leasing model, so you keep control of the work.
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Does Sourcefit handle UK payroll and right-to-work checks?
Yes. Under the managed employment model, Sourcefit handles UK payroll, statutory contributions and right-to-work checks as part of employing the team on your behalf. Specific responsibilities are set out in the service agreement.
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How quickly can a UK team start?
Timelines depend on the role, seniority and volume. Sourcefit confirms a recommended timeline as part of the role brief rather than quoting a fixed figure, so the estimate reflects the actual requirement.
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Which industries does Sourcefit support?
Sourcefit supports a range of sectors, including customer-facing, finance, technology and data-driven operations, with particular attention to data-sensitive and regulated work where onshore delivery and information security matter. The right setup is confirmed during solution design.
Build your UK team with a partner that
handles the operation and the
compliance.
ISO/IEC 27001:2022 certified · UK GDPR and Data Protection Act 2018 aligned · Transparent cost-plus pricing · No locked-in contracts · Delivering outsourcing since 2009