Get great staff.
Build a process to last.

Offshore outsourcing, built for Australian businesses

Sourcefit is an award-winning BPO company building custom offshore teams for Australian businesses of every size, from founders making their first hire to ASX-listed enterprises scaling whole departments.

Our primary operating centres in the Philippines and South Africa give Australian clients deep talent pools and access to a global delivery network that scales with your business.

Our pricing is cost-plus and fully transparent. You see exactly what your staff costs are and where every dollar goes. Australian companies typically save 50-70% on fully loaded employment costs.

  • Find the best people faster

    We attract 3x more applications than the industry standard. Our referral network spans tens of thousands of candidates across every major function.

  • Save up to 70% on labour costs

    Australian employment costs are among the highest in the world. Our cost-plus model gives you full transparency on exactly where every dollar goes.

  • Begin risk free

    No upfront fees, no deposits, no locked-in contracts. We recruit until you find the right fit.

  • Certified and compliant

    ISO 27001, ISO 27701, SOC 2, PCI-DSS. Data handling designed to support your Privacy Act 1988 and APP obligations.

  • Staff leasing, EOR, or fully managed

    Staff leasing – you manage the team, we handle HR, payroll, and compliance.
    EOR – hire in-country without setting up a local entity.
    Fully managed – we run the team and own the output end to end.

A track record of success

2000+

Employees in 8 operations centres

50+

Industries catered to

16

Years in the industry

25,000+

Customers supported daily

220+

Clients worldwide

35

Services offered

9

Languages spoken

50-70%

Typical cost savings for Australian clients

A history of

excellence

Sourcefit has more than

2,000

dedicated professionals supporting our clients, our colleagues, and the communities they live in.

2009

Sourcefit is founded to help build, support, and moderate a global social network for Vodafone.

2012

Client footprint expands to four continents. We develop our own dialer technology, Ringtrue.

2016

MyFit, our HRIS tool, ships. Secondary facilities go live for business continuity. Headcount nears 500.

2022

The Dominican Republic office opens. Nearshore outsourcing comes online, alongside Spanish, French, and German language coverage.

2023

South Africa and Armenia open. Time zone coverage now stretches from Manila to London, with the language and technical breadth to match.

2024

Knit launches. Our proprietary, AI-powered platform brings team management and engagement into a single workspace. One tool for all of it.

2009

Sourcefit is founded to help build, support, and moderate a global social network for Vodafone.

2012

Client footprint expands to four continents. We develop our own dialer technology, Ringtrue.

2016

MyFit, our HRIS tool, ships. Secondary facilities go live for business continuity. Headcount nears 500.

2022

The Dominican Republic office opens. Nearshore outsourcing comes online, alongside Spanish, French, and German language coverage.

2023

South Africa and Armenia open. Time zone coverage now stretches from Manila to London, with the language and technical breadth to match.

2024

Knit launches. Our proprietary, AI-powered platform brings team management and engagement into a single workspace. One tool for all of it.

Success stories

  • When we outsourced our first position several years ago, I never imagined that so many of our design and construction support roles could be handled by remote staff. But from CAD specialists, to estimators, production managers and accountants, we have had great success.

    avatar
    Ian Focus Shopfit
  • I have used Sourcefit to source talent for my workforce. Their services have made securing talent much more efficient than if I had to complete the task myself. My Account Manager and Senior Talent Acquisition Specialist are extremely approachable, appear to be always available, listen to my requirements, and appear to be able to source really good talent in short time frames. Changes to my requirements are no problem. I have found my time partnering with Sourcefit to be productive for my organisation.

    Scott Practice Protect
  • Great team to work with and very accommodating to meet our requirements.

    Lukasz Fireshield Services
  • Building application development teams locally is extremely challenging both in terms of costs and talent availability. Luckily, we were introduced to Sourcefit and they helped us create our own offshore team, which proved to be a great solution to both problems. Their team has supported us every step of the way.

    avatar
    Alex Offshorly Ltd
  • We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.

    avatar
    Jared Hawaii Dialogix
  • They understand the need for speed and excellence in a fast-paced workplace. Their support is reliable, and they take pride in collaborating with us.

    Valerie MasTec Communications Group
  • They have become a valuable extension of our operations, providing reliable support that has contributed to our success.

    JJ Greenfield Global

For Australian businesses in regulated industries, including financial services, healthcare, professional services, and government contracting, compliance is not a checkbox. It is a prerequisite for any outsourcing relationship.

Our operations are designed to support your obligations under the Privacy Act 1988 and the Australian Privacy Principles. Data handling practices are governed under our ISO/IEC 27701-certified Privacy Information Management System, giving you independent assurance that privacy is built into how we operate, not just written into a contract clause.

All teams handling Australian client data work from ISO 27001:2022-certified facilities with controlled access, encrypted systems, and documented data handling procedures. We hold SOC 2 Type 1 assurance (Type 2 in progress) and PCI-DSS certification for applicable cardholder data environments.

We operate under AU-compatible agreements, bill in AUD on request, and include IP protection in every engagement.

What Australian companies outsource most

Role types, common positions, and verified cost-savings ranges for our Australian clients. Based on Sourcefit’s 16+ years specialising in offshore staffing across all major business functions.

Accounting & Finance

Bookkeepers
AP/AR
Payroll Officers
BAS & Tax Support
50–65%
Cost Savings

Customer Service

Phone
Email
Live Chat
Social Media Agents
55–70%
Cost Savings

IT & Development

Help Desk
QA Testers
Developers
DevOps
40–60%
Cost Savings

Back Office

Data Entry
Virtual Assistants
Document Processing
Admin Support
60–70%
Cost Savings

Healthcare & Medical Admin

Medical Reception
Practice Admin
Medicare & NDIS Claims
Patient Support
50–65%
Cost Savings

Creative & Marketing

Graphic Design
Content Writers
SEO
Social Media
45–60%
Cost Savings

Looking for a role that’s not listed? We build offshore teams tailored to your business.

Getting started is easy

  • 01

    We’ll consult with you on how offshore outsourcing can work for your Australian business and the types of roles that deliver the strongest results. No sales pitch. Just a clear picture of what is realistic for your situation.

  • 02

    We’ll endorse candidates who meet your requirements until you find the right fit. No upfront fees, no deposits, no locked-in contracts.

  • 03

    We’ll work with you through training, onboarding, and ongoing support. Average ramp-up time from signed agreement to productive staff is 2-4 weeks for standard roles. You manage the work, we handle the people operations.

Typical Australian client timeline

48 hrs

Custom Proposal Delivered After Discovery Call

2–4 weeks

First Team Members Productive

50–70%

Cost Savings vs. Equivalent Australian Hire

No sales pitch. No pressure. Just a clear picture of what outsourcing to the Philippines looks like for your specific business. We’ll provide transparent pricing based on actual role costs and a realistic timeline tailored to the Australian market.

FAQs

  • What time zone advantage does the Philippines offer Australian companies?

    The Philippines (GMT+8) is 2-3 hours behind Australian Eastern Standard Time, allowing strong overlap with Australian business hours. Most teams operate on aligned day shifts for real-time collaboration.


  • How much can Australian businesses save by outsourcing?

    Australian companies typically save 50-70% on fully loaded employment costs by outsourcing to the Philippines, depending on role type and complexity.


  • Does Sourcefit bill in AUD?

    Sourcefit offers flexible billing arrangements for Australian clients with transparent cost structures and reporting.


  • How does outsourcing comply with Australian privacy laws?

    We maintain SOC2 Type II, ISO 27001 and PCI-DSS compliance and follow Australian Privacy Principles (APPs) for data handling and security.


  • How quickly can Australian companies get started?

    Most roles can be filled within 2-4 weeks from agreement, depending on role requirements.


  • What is the cost-plus model?

    Cost-plus means you pay the actual cost of your offshore staff, including salary, statutory benefits, and local employment taxes, plus a transparent management fee. Unlike bundled pricing where BPO providers mark up costs and hide their margins, cost-plus gives you full visibility into where every dollar goes. Sourcefit uses this model because Australian clients expect the same financial transparency from an offshore partner that they expect from any domestic supplier.


  • How does Sourcefit support our obligations under the Privacy Act 1988?

    Sourcefit holds ISO/IEC 27701:2019 certification, an international standard for privacy information management. This covers data processing controls, data subject rights support, processor obligations, vendor oversight, and breach handling. For Australian clients subject to the Privacy Act 1988 and the Australian Privacy Principles, we structure data handling procedures, facility controls, and contractual arrangements to support your compliance position. All staff handling personal data are trained on privacy obligations as part of onboarding. Our ISO 27001:2022 certification covers the information security management system that underpins our privacy controls.


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    Supercharge your team with AI

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    Built-in HRIS, project collaboration, communications, ticketing, KPI tracking, data management, and clean API connections to your existing systems.

    Knit unifies your teams and your tech in one workspace, instead of splintering them across ten.

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    Custom AI solutions

    Smarter AI, because we know the business behind it.

    AI that makes sense for your business

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    Designed around your process

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    Built to deliver real results

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    Built to deliver real results

    From simple process automation to custom AI agents, we ship solutions that cut costs, lift productivity, and prepare the business for what’s next. A proven tech foundation means faster delivery and lower spend. We guide you through onboarding and integration, end to end.

    Startups & growing companies

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    Small and medium enterprises

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    Established businesses

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    Companies ready to scale

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