Overview
A North American construction technology company partnered with Sourcefit to strengthen its digital measurement operations during a period of rapid growth. The company’s platform enables contractors to generate accurate roof measurements and quotes in minutes, but rising demand created fulfillment bottlenecks and quality control challenges.
Sourcefit established and now operates a specialized production team trained in measurement, verification, and quality assurance. The engagement enables the company to meet high-volume order demands while maintaining speed and precision across all measurement outputs.
The challenge
- Seasonal fluctuations in project volume caused fulfillment delays.
- The internal team struggled to maintain accuracy under peak demand.
- High quality expectations required ongoing training and process calibration.
- The company needed a scalable solution that balanced cost, accuracy, and turnaround time.
Our approach
Sourcefit deployed a 41-member production team of Implementation Builders, Measurement Specialists, and QA Analysts dedicated exclusively to the client’s platform.
During setup, Sourcefit:
- Designed structured onboarding for digital measurement and blueprint interpretation.
- Established QA checkpoints at every production stage to ensure accuracy.
- Integrated reporting workflows to monitor performance and speed.
The engagement operates under a transparent cost-plus model, giving the client full visibility into staffing, output, and costs.
Today, Sourcefit’s QA and operations teams continuously manage performance tracking, calibration, and PIP (Performance Improvement Plan) initiatives that keep measurement accuracy above 98 percent and processing times well within SLA targets.
Results
- 41 full-time specialists supporting digital measurement operations
- 98 percent+ accuracy rate across all measurement outputs
- 32 percent faster fulfillment following QA and PIP integration
- 15 percent productivity uplift after performance optimization
- Zero operational disruption during seasonal peaks
Key takeaways
- Precision through structure: QA frameworks and performance oversight sustain measurement accuracy at scale.
- Transparency builds trust: Cost-plus billing and shared reporting keep performance visible to both teams.
- Scalability meets demand: Seasonal surges are absorbed seamlessly without added internal strain.
Industry learnings
Construction and property technology companies increasingly depend on scalableproduction and QA operations to sustain growth. Automation improves efficiency, but accuracy still relies on human oversight and disciplined process management.
This partnership shows how a structured offshore team can enhance reliability and turnaround speed for construction tech platforms, enabling them to focus on product innovation and client experience.
Learn more
Sourcefit helps construction and proptech organizations improve operational accuracy and speed through dedicated production and QA teams.
Explore how SourceCX supports customer-facing process reliability and how WorkingAI automates validation and reporting workflows for greater efficiency.
Contact our construction solutions team to learn how Sourcefit can support scalable data and measurement operations.
