Captive services outsourcing
Captive services give companies the ability to set up dedicated offshore operations under their own brand while avoiding high upfront investment.
Sourcefit provides infrastructure, compliance, and workforce management so you can expand globally with speed and control.
Please contact us for a free consultation
A model for control and global expansion
Captive services let organizations run offshore teams as extensions of their business.
They are ideal for enterprises entering new markets, operating in highly regulated industries, or planning to eventually own their own offshore entity. Sourcefit manages HR, compliance, and facilities so leaders can direct operations without administrative risk.
- Full operational visibility
- Dedicated offshore teams
- Sourcefit-managed HR, payroll, and compliance
How Sourcefit captive services add value
Incorporation and legal guidance
Sourcefit provides entity setup and compliance support, handling labor law requirements and risk management so your offshore presence is structured correctly from the start.
Recruitment and onboarding
We source, vet, and train professionals tailored to your needs. Teams are onboarded into your systems quickly and can begin contributing without delay.
HR, payroll, and compliance
Payroll, benefits, and statutory contributions are managed locally under strict compliance frameworks. Clients retain visibility while reducing administrative overhead.
Workspace and infrastructure
Sourcefit provides fully equipped office space, IT systems, and secure facilities, giving your teams a professional and reliable environment from day one.
Scalable growth
Start with a small group and expand functions or departments as needed. Our flexible model ensures your captive operation grows in line with business demand.
Build-operate-transfer option
When ready, transfer your captive center into a fully owned entity. We manage the transition process so ownership shifts smoothly and without disruption.
Industries leveraging captive services
Customer experience
Global brands use captive centers to run 24/7 customer service operations under their own brand voice. Sourcefit provides the facilities and compliance support to scale CX securely.
Finance and accounting
We provide dedicated finance teams to manage bookkeeping, audits, reporting, and compliance. Clients gain full control over quality while Sourcefit handles payroll and HR administration.
Healthcare support
Healthcare providers establish HIPAA-trained offshore teams for billing, scheduling, and patient documentation. Sourcefit ensures facilities and compliance meet industry standards.
Technology and IT
Captive centers for developers, testers, and IT specialists allow clients to directly oversee technical projects. We supply infrastructure and secure networks to enable enterprise-grade IT delivery.
E-commerce and Retail
Companies create offshore hubs for product listings, order processing, and omnichannel support. Sourcefit ensures teams have the tools and space to manage high-volume operations.
Professional Services
Firms outsource HR, legal support, and other back-office processes to captive centers, leveraging Sourcefit’s compliance frameworks and secure facilities.
Why companies choose Sourcefit
- Proven experience
Over 15 years building captive teams across industries and regions
- Global hubs
Delivery centers in the Philippines, Dominican Republic, South Africa, Armenia, and Madagascar
- Employee-first culture
Retention-focused management creates stable, engaged teams
- Transparent pricing
Cost-plus billing with no deposits or hidden fees
- Fast time-to-launch
Recruitment pipelines and infrastructure ready to scale quickly
- Compliance & security
Captive operations managed under GDPR, HIPAA, and PCI-DSS frameworks
Over 15 years building captive teams across industries and regions
Delivery centers in the Philippines, Dominican Republic, South Africa, Armenia, and Madagascar
Retention-focused management creates stable, engaged teams
Cost-plus billing with no deposits or hidden fees
Recruitment pipelines and infrastructure ready to scale quickly
Captive operations managed under GDPR, HIPAA, and PCI-DSS frameworks
Global captive service hubs
Philippines
Deep BPO talent pools and industry-leading infrastructure
Dominican Republic
Nearshore bilingual support for North America
South Africa
Multilingual professionals aligned with European markets
Armenia
IT and finance specialists with EU-friendly time zone overlap
Madagascar
French-speaking professionals serving European clients
How captive services work with Sourcefit
-
01
Assessment
Define scope, roles, and compliance needs.
-
02
Recruitment
Sourcefit manages HR, IT, legal, and facilities.
-
03
Integration
You lead daily operations while we provide infrastructure and compliance support.
Success stories
-
Building application development teams locally is extremely challenging both in terms of costs and talent availability. Luckily, we were introduced to Sourcefit and they helped us create our own offshore team, which proved to be a great solution to both problems. Their team has supported us every step of the way.
-
When we outsourced our first position several years ago, I never imagined that so many of our design and construction support roles could be handled by remote staff. But from CAD specialists, to estimators, production managers and accountants, we have had great success.
-
We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.
-
They understand the need for speed and excellence in a fast-paced workplace. Their support is reliable, and they take pride in collaborating with us.
-
They have become a valuable extension of our operations, providing reliable support that has contributed to our success.
Recipient of Gold Stevie®
Award for HR Innovation
