Offshore staffing and BPO for US companies
Please contact us for a free consultation
Why US companies outsource to the Philippines
The Philippines has been the top offshore destination for US businesses for over two decades. English is an official language, with 95%+ proficiency across the professional workforce. The cultural affinity with the US runs deep: American media, education models, and business norms are embedded in Filipino professional culture in ways that don’t exist elsewhere.
For US companies, the math is straightforward: fully loaded costs for skilled professionals in the Philippines run 40–70% below equivalent US hires, depending on the role. That gap holds across accounting, IT support, customer service, software development, and back-office operations. And unlike nearshore alternatives in Latin America, the Philippines offers genuine depth of talent — over 500,000 college graduates enter the workforce annually.
Time zone overlap is better than most US companies expect. Manila is 12–13 hours ahead of the US East Coast, which means Filipino teams on a standard day shift overlap with US afternoons. Night-shift teams cover the full US business day. Most Sourcefit clients run hybrid schedules that give them 6–8 hours of real-time overlap with their offshore teams.
Eastwood City, Quezon City
- English-speaking, highly educated workforce
- 24/7 BPO services
- Strong Western cultural alignment
Bridgetowne, Quezon City
- English-speaking, highly educated workforce
- 24/7 BPO services
- Strong Western cultural alignment
Angeles, Pampanga
- English-speaking, highly educated workforce
- 24/7 BPO services
- Strong Western cultural alignment
Cebu City
- English-speaking, highly educated workforce
- 24/7 BPO services
- Strong Western cultural alignment
Our Philippine delivery hubs
Sourcefit operates from four secure, fully equipped delivery centers across the Philippines — ensuring national coverage, operational redundancy, and 24/7 support.
Eastwood City, Quezon City
Corporate HQ and enterprise delivery center
Bridgetowne, Quezon City
Scalable CX and back-office teams
Angeles, Pampanga
Regional operations hub for near-metro support
Cebu City
Southern Philippines delivery center for national resiliency
How Sourcefit works with US clients
Sourcefit is a US-owned company, founded in 2006, with headquarters in Manila and offices in Cebu and Pampanga. The Philippines is our core, with over 1,500 staff across four offices. We also operate in South Africa, the Dominican Republic, Madagascar, and Northern Ireland.
Our model is cost-plus, which means full transparency. You see exactly what your staff costs, what the management fee is, and where every dollar goes. No bundled margins, no hidden markups. This a deliberate choice. Most BPO providers obscure their pricing because their margins depend on it. We don’t.
For US companies, we handle everything on the ground: recruitment, HR, payroll in local currency, IT infrastructure, office space, and compliance. You manage the work. We manage the people operations. Average ramp-up time from signed agreement to productive staff is 2–4 weeks for standard roles.
Roles US companies outsource most
| Function | Common roles | US savings range |
|---|---|---|
| Accounting & finance | Bookkeepers, AP/AR, payroll, financial analysts | 50–65% |
| Customer service | Phone, email, chat, social media agents | 55–70% |
| IT & development | Help desk, QA, developers, DevOps | 40–60% |
| Back office | Data entry, document processing, admin | 60–70% |
| Healthcare / RCM | Medical billing, coding, claims, patient support | 50–65% |
| Creative & marketing | Graphic design, content, SEO, social media | 45–60% |
US compliance and data security
Sourcefit maintains SOC2 Type II, ISO 27001, HIPAA, and PCI-DSS compliance across all operations. For US clients in regulated industries — healthcare, financial services, insurance — compliance is built into every engagement. All staff handling sensitive data work from secured facilities with monitored access, encrypted connections, and US-standard data handling protocols.
Contracts are governed under US law, billing is in USD, and your intellectual property protections are written into every agreement. Sourcefit has been serving US clients for 15+ years, from early-stage startups to publicly traded enterprises.
Success stories
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Building application development teams locally is extremely challenging both in terms of costs and talent availability. Luckily, we were introduced to Sourcefit and they helped us create our own offshore team, which proved to be a great solution to both problems. Their team has supported us every step of the way.
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When we outsourced our first position several years ago, I never imagined that so many of our design and construction support roles could be handled by remote staff. But from CAD specialists, to estimators, production managers and accountants, we have had great success.
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We’ve been extremely happy with our decision to work with Sourcefit. Our industry is extremely competitive and outsourcing has been an important part of our strategy to lower costs and boost service levels. Sourcefit has provided excellent staff and helped us to integrate them with our local team and our overall process. We’ve been extremely happy with our decision to work with them.
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They understand the need for speed and excellence in a fast-paced workplace. Their support is reliable, and they take pride in collaborating with us.
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They have become a valuable extension of our operations, providing reliable support that has contributed to our success.
Recipient of Gold Stevie® Award for AI Innovation
Getting started
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01
The process is straightforward: a discovery call to scope your needs, a custom staffing proposal within 48 hours, and immediate recruitment once approved. Most US clients have their first offshore team members productive within 2–4 weeks.
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Contact us for a free consultation. We’ll walk through your requirements, provide transparent pricing based on actual role costs, and give you a realistic timeline on what outsourcing to the Philippines looks like for your business. No sales pitch, no pressure.
FAQs
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How much can US companies save by outsourcing to the Philippines?
US companies typically save 40–70% on fully loaded employment costs by outsourcing to the Philippines. The exact savings depend on role complexity, seniority, and shift requirements. Sourcefit uses a cost-plus model with full transparency on all pricing.
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What time zone do Philippine outsourcing teams work in?
The Philippines is in the GMT+8 time zone, 12–13 hours ahead of US Eastern. Sourcefit offers flexible scheduling: teams can work US business hours (night shift in the Philippines), split shifts for partial overlap, or standard Philippine day shifts with afternoon overlap for US-based managers.
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Is outsourcing to the Philippines HIPAA compliant?
Yes, when done through a provider with proper certifications. Sourcefit maintains HIPAA, SOC2 Type II, ISO 27001, and PCI-DSS compliance. Healthcare clients, including revenue cycle management, medical billing, and patient support operations, are served from secured facilities with US-standard data protection protocols.
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How quickly can I build an offshore team in the Philippines?
Most standard roles can be filled within 2–4 weeks from signed agreement to productive staff. Highly specialized or senior roles may take 4–6 weeks. Sourcefit handles all recruitment, onboarding, HR, payroll, and IT setup on the ground.
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What is the cost-plus outsourcing model?
Cost-plus means you pay the actual cost of your offshore staff — salary, benefits, and taxes — plus a transparent management fee. You get full visibility into where every dollar goes. Sourcefit built this model specifically for US clients who need pricing they can trust.