Why Outsource to the Dominican Republic?
The Dominican Republic stands out as the Caribbean’s premier outsourcing destination, offering businesses unmatched advantages for nearshore operations.
With a mature outsourcing market, the Dominican Republic boasts an experienced, multilingual workforce and highly rated telecommunications and transportation infrastructure.
It also features a stable and supportive government, a cultural affinity with the U.S. and Europe, and a genial and welcoming atmosphere.
Sourcefit in the Dominican Republic
The Dominican Republic’s Nearshore Advantages:
Year Founded: 2009
Location: Just 2 hours from Miami, Eastern Time Zone
Talent Pool: 50,000+ experienced outsourcing professionals
Languages: English, Spanish, and French fluency
Infrastructure: Most advanced telecommunications in the Caribbean
Market: Mature outsourcing industry with a proven track record
Closer
proximity
Just two hours from Miami airport, in the Eastern time zone
Decrease costs, increase ROI
Labor costs are less than half of the rate in the U.S.
Find the skilled talent you need fast
Large talent pool means roles are filled quickly
Build a process to last
We apply our experience to ensure your long-term success
Why the Dominican Republic?
Gain a competitive edge by outsourcing with Sourcefit DR in the Caribbean today
With a mature outsourcing market, the Dominican Republic boasts an experienced, multilingual workforce and highly rated telecommunications and transportation infrastructure. It also features a stable and supportive government, a cultural affinity with the U.S. and Europe, and a genial and welcoming atmosphere.
The Right Talent, Right Roles, Ready to Grow Your Business
Our Dominican Republic team combines local expertise with global BPO standards to deliver exceptional results for your business.
Led by seasoned professionals with decades of industry experience, we ensure the success of your nearshore outsourcing initiatives from day one
Enmanuel Maura
Vice President of Growth
Enmanuel has over 20 years of experience in the outsourcing industry and has successfully directed sales, operations, and client relationships in various BPO companies.
William Lorenzo
Country Manager – Dominican Republic
William brings to the table more than 20 years of BPO experience, and a proven track record of enhancing call center operations, boosting efficiency, and driving results.
More than 50,000 outsourced workers
The DR has the second largest population in the Caribbean
Most advanced country in the Caribbean
The DR has the most evolved infrastructure in the Caribbean
Most multilingual country in Latin America
Sourcefit agents from the DR are fluent in English, Spanish, French, and German
Bilingual professionals with a broad range of specializations
Comprehensive U.S. Hispanic market services
Back-office
Recruitment
Accounting
Medical billing
Logistics
Desktop support
Reach 77 million people with a collective buying power of $2 trillion
The Hispanic market is growing 4.5 times faster than the U.S. economy
Recipient of Gold Stevie®
Award for HR Innovation
Recognized for Excellence
Built on a Foundation of Trust
Pricing
Position requirement
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Accountant
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Digital Marketing Agents
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Spanish Language Customer Support
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Bilingual Customer Support
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Logistic Support
Dominican Republic
**Nearshore Outsourcing
- $2,176
- $1,883
- $1,591
- $1,738
- $1,177
**Average price per position (Entry/Mid/Expert Level)
Outsource Your Business Processes to the Dominican Republic in 3 Easy Steps
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01
We will consult with you about how nearshore outsourcing can benefit your business and the types of roles that are most successfully outsourced.
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02
We will endorse candidates who meet your requirements until you find the perfect fit.
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03
We will work with you every step of the way — from training to onboarding, to providing robust ongoing support for your new remote staff — to ensure your long-term success.
Book a free consultation
with our experts!
FAQs
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What industries do you work with?
We serve a wide range of sectors, including customer service, e-commerce, healthcare, insurance, logistics, IT support, and finance. Our Dominican Republic teams can be tailored to meet the tools, tone, and compliance needs of your specific industry.
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What if there are communication or cultural issues?
The Dominican Republic has a strong bilingual workforce, with many agents fluent in English and Spanish. This, combined with cultural alignment to U.S. markets, helps ensure smooth communication and an excellent customer experience.
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What industries do you have content experience in?
We’ve created content across 20+ industries, including e-commerce, B2B software, healthcare, finance, education, travel, and media, with specialists who understand industry-specific audiences and compliance requirements.
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How much management time will this require from me?
We handle recruitment, training, and day-to-day supervision. You’ll have full visibility into performance, but you can stay focused on strategy while we take care of the operations.
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Why is outsourcing in the Dominican Republic better than hiring locally?
Outsourcing to the Dominican Republic can reduce labor costs by up to 60% compared to hiring in the U.S., while still providing skilled, reliable professionals.
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What time zones can you cover?
The Dominican Republic is in Atlantic Standard Time (AST), aligning closely with Eastern Time for most of the year. This makes it ideal for real-time collaboration and U.S. business hours coverage.
